Frequently Asked Questions
What jumping castles do you have and how big are they?
We have a variety of inflatables, our range includes:
- Barbie Inflatable
- Crocodile Inflatable
- Square
- Play-Station
Please click HERE for our full range of jumping castles and their actual sizes. Space must be added on the sides (± 1.5 meters) to allow for the motor inlet.
Most important, what are the prices?
Prices differ per size. Event rates are:
| Morning Slots: | 09h00 to 12h00 |
|---|---|
| Afternoon Slots: | 14h00 to 17h00 |
| For a whole day event: | additional R100 charged |
| For an evening event: | additional R100 charged |
Contact us for prices or view the "Sweet Treats Ebook" which is downloadable below the menu.
When should I order?
It is recommended that you order your desired jumping castle at least 2 (two) weeks before as this would normally ensure availability.
Do you deliver?
Yes we deliver on a first come first served basis.
How much will delivery cost me?
A delivery charge in Grahamstown is absolutely free. Out of town charges are based on distance and time travelled. Contact us for transport and labour costs.
Where are your premises should I want to collect?
We are situated at 22 D Fitzroy Street, Grahamstown. Please click HERE to see the map for directions.
When can I collect?
Arrangements for collection and return could be made when you order. This is important to ensure that we give excellent service to all our customers.
What time do you deliver / collect?
We deliver / collect as follows:
| Morning slots: | Delivery between 7:00 and 9:00 |
|---|---|
| Collection between 12:00 and 14:00 | |
| Afternoon slots: | Delivery between 12:00 and 14h00 |
Deliveries and collections of inflatables by us include the delivery of the jumping castle, the setup and upon collection, also the bagging and return at no extra cost! The only effort the customer has is to allow the jumping castle to deflate 15 minutes prior to collection.
Do I need to keep the motor (blower) running?
No. It only takes two minutes to inflate and because of the size of the motor you only need to switch the motor on and run it continuously when it is being used.
What do I do if it starts to rain?
The Inflatables are durable and can be left out in the rain. However, the motor (blower) must be moved to a dry location.
What surface is best for the jumping castle?
It is recommended that the jumping castle be put on even grass, free of foreign objects, not only to prevent injuries but also to ensure that it is not damaged due to friction. A tarpaulin or other means of ground cover should be used when the jumping castle is put on paving or a cement based surface.
What about damage to the Inflatables?
The customer is liable for damage, other than normal wear and tear, to both the jumping castle and the motor. One of the conditions of hire is that we would notify the customer within 24 hours of any damage to the Inflatables. We then get a repair quote from our supplier which is discussed with the customer and go ahead with the repairs. As we DO NOT patch our jumping castles and replace whole damaged sections it is imperative that the customer ensure that no animals or any action (e.g. paint or khoki pens) that could damage the castle or motor is allowed near it.
Do I need to clean the jumping castle before I return it or you collect it?
No. All our jumping castles are inspected, washed and sanitised by us within 24 hours of return.